Shipping
How Silver M. orders are prepared and delivered across Kenya.
Order confirmation
Orders are confirmed on WhatsApp after checkout. Once we verify your items, size preferences, and delivery details, we prepare your package for dispatch.
Delivery timelines
Most Nairobi deliveries arrive within 1–3 business days. Deliveries outside Nairobi typically take 2–5 business days, depending on courier routes and location.
- Nairobi & environs: 1–3 business days
- Other major towns: 2–5 business days
- Remote areas may need a little longer — we’ll confirm on WhatsApp
Shipping fees
Delivery charges depend on your location and package size. We’ll share the exact fee before you confirm payment so there are no surprises.
Tracking & updates
You’ll receive WhatsApp updates when your order is packed and when it’s out for delivery. Keep your phone reachable on the delivery day.